Samaritan Fund Re-engineering Project
Government- Healthcare and Social Welfare
A web-based fund management system to streamline the medical fund operations of the Samaritan Fund Office of Hong Kong Hospital Authority (HKHA). The system supports physician referrals, financial assessments, application approvals, fund checking, billing and reimbursement, and post-approval checking.
The Major user groups include officers of Samaritan Fund Office, Chief Pharmacist’s Office, HKHA, and Social Welfare Departments.
While the system covers drug applications, it was also designed to cater non-drugs items.
Samaritan Funds wanted to address the following business process issues in order to improve user efficiency and effectiveness:
Qualicom developed the following applications:
The system was built on Oracle Discoverer Plus and Discoverer Viewer to make the recorded results easier to transfer to Excel for archiving. A series of recovery strategies were implemented to ensure that any instance, media, node, or site failures could be dealt with swiftly and accurately.
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